One of the leading commercial banks in the country, Access Bank Plc, has introduced a new security code to safeguard the resources of its customers- *901*911# USSD code, a device that allows customers act swiftly to prevent fraudulent activities on their accounts.
The bank added that the new service will allow customers of all account types to deactivate a USSD profile by simply dialing *901*911# from any phone, inputting the registered phone number for the account to be protected.
The bank further stated that the development automatically locks out fraudsters from the individual’s account.
In a statement made available on Wednesday, Access Bank disclosed that it would continue to educate its customers, inform and protect them against fraudsters. The statement reads in part, “Access Bank has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them while bringing to public notice the quickest platforms to access help in the event of any suspected fraud case.
“In its promise to offer customers more than banking, Access Bank has not wavered in its drive to not only deliver speedy services but also security for all.
“Customers of the Bank can report any suspected fraudulent activity immediately to the Bank’s dedicated fraud desk through the following email addresses: frauddesk@accessbankplc.com, contactcenter@accessbankplc.com, stopfraud@accessbankplc.com or by calling the helpline 01-2701005.”
